Softeners, Whole Home Filters, Reverse Osmosis, and More
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This warranty is for manufacturer's defects only. Certain water softener components, such a the main piston, seal & spacers, and the brine valve will experience wear and tear during normal usage of the softener and may not be covered.
So far do good.Easy to install but needed tech help to program.So right now we are satisfied
All has gone very well. Installation was simple as per documentation sent. Softner system worked well the first time it was run. Too soon to say more as the softner is still on the 1st softening cycle and I am awaiting timed automatic regeneration.
Received the unit after 2 to 3 weeks of expected delay. Had to order in advance due to control valve unavailability and demand. Reid Thornley, Master Water Specialist helped me to choose the product and addressed or clarified all questions and concerns at every stage. Going to purchase more products for my customers soon. Some are already in the quotation stage with customers. No regrets absolutely.
The systems work on their own - so not much to do except add the salt.. Because of lock down I had the units installed by a plumber who ensured my whole plumbing system was disinfected. Even though my house is just a couple of months old, this process released lots of iron from my pipes - a good thing.
Softener works great, Aquatell kept us informed regarding purchasing and delivery. I couldn't be more pleased. Cheers