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  • Citymaster Water Softener

    AQCTY-1

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    Choose Your Plumbing Connectors

    Highlights

    • The perfect softener for moderately hard city water
    • Upflow regeneration provides excellent water and salt efficiency
    • Clack™ Control Valve
    • Made-In-Canada Resin

    Description

    The Citymaster is Aquatell's perfect softener for homes and cottages on municipally supplied water that's moderately hard. Compact yet powerful, our purpose-selected components produce a high-performing machine that will deliver years of luxurious soft water and save you tons of water and salt in the process.

    Tech Specs

    • Designed & Built in London, Ontario, Canada
    • Factory Programmed
    • Demand Regenerated
    • True 1" Throughput for Max Flow
    • Max Softener Efficiency Rating (SER): 4,000 Grains / Pound
    • 16,000 Grains Capacity @ 4 Pounds of Salt
    • 24,000 Grains Capacity @ 9 Pounds of Salt
    • As little as 35 Gallons of Water Used Per Regeneration
    • Soft Water Brine Tank Refill
    • Treatment Flow Rate of 7.5 gpm for hardness less than 15 gpg
    • Treatment Flow Rate of 5.0 gpm for hardness less than 35 gpg
    • Max System Flow Rate of 21 gpm
    • Maximum Iron + Manganese Concentration of 0.3 mg/L (PPM)
    • Brine Tank Dimensions: 14" x 14" x 35"
    • 200 Pound Salt Capacity (about 3 standard bags of salt)
    • 12-hour clock battery backup for power outages
    • Softener retains settings even if unpowered for months
    • 110V Standard Outlet
    • All Components are NSF Standard 61 Certified
    • Shipping Box 1: 9.25" x 9.25" x 35.5" - 61 lbs
    • Shipping Box 2: 11.5" x 11.5" x 35.5" - 21 lbs

    Product Resources

    In the Box

    • Clack™ WS1EE Control Valve
    • Bypass Valve + Choice of Plumbing Connectors
    • High-Durability Turbine Meter
    • 1.0 Cubic Foot of 10% Cross Linked Canadian-Made Resin
    • Top Basket (Prevents Accidental Resin Loss)
    • 9" x 48" Media Tank
    • 1.05" High Flow Riser Tube
    • 14" x 14" x 35" Brine Tank
    • Brine Well  with Safety Float
    • Brine Tank Floor Drain Fitting
    • 5' Brine Line
    • 2 x 1g Silicone Lubricant

    Product Warranty

    • 5 year top-to-bottom warranty

    This warranty is for manufacturer's defects only. Certain water softener components, such as the main piston, seal & spacers, and the brine valve will experience wear and tear during normal softener usage and may not be covered. Resin that has experienced unusual application conditions may not be covered. See water softener warranty details here.





    DIY INSTALLATION - FAQS

    • Yes, many homeowners and Aquatell customers successfully install their own water softeners, especially if they’re comfortable cutting into a water line and making secure, leak-free connections.

    • The best connector is the one that matches your home’s existing plumbing size. This minimizes the number of extra plumbing connectors you’ll need to purchase. For DIY installations, “flex” connectors and connectors with push-to-connect (PTC) fittings can save tons of time and effort. Make sure you fully understand how to measure your existing pipes to ensure you match the sizing correctly.

    • No, it doesn't, however, all manufacturer documentation, including the manual, should be reviewed prior to installation, which typically includes the manufacturer’s warranty details. If anything remains unclear after reviewing manufacturer documentation, don’t hesitate to reach out to us for assistance. Also, ensure local plumbing codes are followed.

    • Most first-time DIY installers should plan for roughly 2–4 hours from start to finish, including shutting the water down, making the connections, and walking through a first regeneration/backwash. If you’re replacing an existing system and are already comfortable doing basic plumbing work, it will often be a shorter job since all necessary plumbing connections are already present and accessible.

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