Citymasterᵀᴹ Water Softener by Aquatell
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Citymasterᵀᴹ Water Softener



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  • Choose efficiency first
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  • Fleck vs Autotrol vs Clack
  • Myths and Misconceptions


The Citymasterᵀᴹ is Aquatell's perfect softener for homes and cottages on municipally supplied water. Compact yet powerful, our purpose-selected components produce a high-performing machine that will deliver years of luxurious soft water.

The combination of a genuine Fleck™ upflow regeneration control valve with high-quality Canadian-made 10% cross-linked resin means that exceptional efficiencies can be obtained. The Citymasterᵀᴹ can regenerate using as little as 27 gallons of water and 3 pounds of salt achieving a Softener Efficiency Rating (SER) of 4,833 grains per pound of salt used.

Tech Specs

  • Designed & Built in London, Ontario, Canada
  • Factory Programmed
  • Demand Regenerated
  • Max Softener Efficiency Rating (SER): 4,833 Grains / Pound
  • 25,000 Grains Capacity @ 9 Pounds of Salt
  • As little as 27 Gallons of Water Used Per Regeneration
  • Soft Water Brine Tank Refill
  • Treatment Flow Rate of 7.5 gpm for hardness less than 15 gpg
  • Treatment Flow Rate of 5.0 gpm for hardness less than 35 gpg
  • Maximum Iron + Manganese Concentration of 0.3 mg/L (PPM)
  • Brine Tank Dimensions: 14" x 14" x 35"
  • 200 Pound Salt Capacity (about 3 standard bags of salt)
  • 12-hour clock battery backup for power outages
  • Softener retains settings even if unpowered for months
  • 110V Standard Outlet
  • All Components are NSF Standard 61 Certified

In the Build

  • Fleck™ Upflow Control Valve
  • Bypass Valve + 3/4" Male Threaded Connectors
  • High-Durability Paddle-Wheel Meter
  • 1.0 Cubic Foot of 10% Cross Linked Canadian-Made Resin
  • Top Basket (Prevents Accidental Resin Loss)
  • 9" x 48" Media Tank
  • 1.05" High Flow Riser Tube
  • 11" x 11" x 35" Brine Tank
  • Brine Well w Fleck™ Safety Float
  • Brine Tank Floor Drain Fitting
  • 5' Brine Line
  • 2 x 1g Silicone Lubricant


  • 5 years on all components

This warranty is for manufacturer's defects only. Certain water softener components, such as the main piston, seal & spacers, and the brine valve will experience wear and tear during normal usage of the softener and may not be covered. Resin that has experienced unusual application conditions may not be covered.

* These systems will remove dissolved iron but may not remove oxidized iron. Learn more about this here.


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